Sales Policy for Trilsonali – High-Quality Home Decor
Effective Date: January 8, 2025
Welcome to Trilsonali, your trusted destination for exquisite, high-quality home decor designed to elevate the ambiance of every room in your home. Whether you’re looking to create the perfect living room, bedroom, bathroom, or dining area, our curated collection ensures that you can transform your space into a sanctuary of style, comfort, and elegance.
As of December 20, 2024, this sales policy outlines the terms and conditions that govern your shopping experience with us. By making a purchase on our website, trilsonali.com, you agree to the following terms.
1. Product Availability and Descriptions At Trilsonali, we pride ourselves on offering a wide range of high-quality home decor products, including Living Room Decor, Bedroom Ambiance, Bathroom Decor, and Dining Room Decor. While we make every effort to ensure that our product listings are accurate and up to date, availability is subject to change. If an item you have ordered becomes unavailable, you will be promptly notified, and a suitable alternative or full refund will be offered.
Our product descriptions are detailed and provide information on the materials, dimensions, colors, and other features. We recommend that you carefully review this information to ensure the product meets your expectations.
2. Pricing and Payment All prices on trilsonali.com are listed in USD and include applicable taxes unless stated otherwise. We strive to keep our prices competitive and reflective of the quality of products offered. Payments can be made securely via major credit cards, PayPal, or other available payment methods listed on our website.
For any inquiries regarding payments, feel free to contact our support team at (704) 983-3866 or via email at info@trilsonali.com.
3. Order Processing and Shipping Once your order is placed, we begin processing it immediately. Orders typically ship within 2–5 business days. However, please note that delivery times may vary depending on your location. Shipping costs are calculated during checkout based on the delivery address you provide.
We use trusted carriers to deliver your items safely to your doorstep. A tracking number will be provided once your order ships, allowing you to monitor its progress. Please ensure that your shipping details are correct to avoid delays or issues with delivery.
4. Return and Refund Policy At Trilsonali, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days from the date of delivery for a full refund or exchange. Items must be in their original condition, unused, and in the original packaging.
To initiate a return, please contact us at info@trilsonali.com or call us at (704) 983-3866. We will provide you with instructions on how to return the item, and once it is received and inspected, your refund will be processed. Please note that shipping costs are non-refundable unless the return is due to an error on our part.
5. Customer Support If you have any questions or concerns regarding your order or our products, we are here to help. You can reach us by phone at (704) 983-3866 or via email at info@trilsonali.com. Our team is available Monday through Friday from 9:00 AM to 6:00 PM to assist you with any inquiries.
6. Privacy and Security We value your privacy and take the necessary measures to protect your personal information. When you make a purchase on trilsonali.com, all personal and payment information is securely processed through encrypted connections. For more details on how we handle your data, please refer to our Privacy Policy available on the website.
7. Modifications to Sales Policy We reserve the right to update or modify this sales policy at any time. Any changes will be reflected on this page, and the updated policy will apply to any purchases made after the revision date. Please check this page regularly for the most current version of our sales policy.
8. Contact Information For any issues, questions, or feedback, you can contact us at:
- Phone: (704) 983-3866
- Email: info@trilsonali.com
- Website: www.trilsonali.com
- Address: 30419 Tom Rd, Albemarle, North Carolina (NC)
Thank you for choosing Trilsonali for your home decor needs. We are committed to delivering beautiful, quality products that help you create the perfect atmosphere in your home.
Effective Date: December 20, 2024