Trilsonali Sales Policy
Effective Date: February 25, 2025
At Trilsonali, we aim to offer a seamless shopping experience while ensuring customer satisfaction. This Sales Policy governs the purchase of products on our website and outlines important details about your purchase process.
Order Confirmation
Once you place an order, you will receive an order confirmation email. All orders are processed within 1-2 business days unless customized products are ordered, which may take additional time. We will notify you when your order has shipped and provide tracking information for your convenience.
Product Pricing
The prices listed for all products on our website are in U.S. dollars and include applicable taxes. Prices are subject to change without prior notice, and promotional discounts or offers will be applied at checkout. If there are any pricing discrepancies or errors, we reserve the right to cancel or adjust the price before processing your order.
Payment Options
Trilsonali accepts several payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure methods. Payment details are processed through secure payment systems to ensure the safety and confidentiality of your information.
Shipping & Delivery
Shipping charges are calculated based on the size, weight, and delivery destination of your order. We offer standard and expedited shipping, and delivery times vary depending on the shipping method and location. Shipping fees are non-refundable, and delivery times are estimates; delays can occur due to external factors beyond our control.
Returns & Cancellations
Trilsonali offers a 30-day return policy for unused and undamaged products. Please review our Returns and Refunds Policy for full details. Orders can be canceled within 24 hours of purchase, as long as the item has not yet been shipped. Once the order is shipped, cancellation is no longer possible.
Customer Support
If you have any questions or need assistance with an order, feel free to contact us via email at info@trilsonali.com or by phone at (704) 983-3866. Our customer service team is here to help you with any issues you may have during the purchasing process.
Contact Information
For more information or inquiries, please reach out to us:
Trilsonali
30419 Tom Rd, Albemarle, North Carolina (NC)
Phone: (704) 983-3866
Email: info@trilsonali.com
Website: www.trilsonali.com